Terms of Service

1. License grant

Subject to your compliance with this Agreement and timely payment of all applicable subscription fees, BooksNav grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes during your active subscription period. The license is to access the Service only - no software is transferred to you, and you acquire no ownership interest in BooksNav or its underlying technology.

2. Acceptable use

You agree not to:

• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service;
• Copy, modify, or create derivative works of the Service;
• Use the Service to transmit malicious code, spam, or unlawful content;
• Resell, sublicense, or otherwise transfer your access to any third party;
• Use automated tools to scrape data from the Service other than through our supported export features;
• Circumvent, disable, or interfere with any security, authentication, or rate-limiting features of the Service;
• Use the Service to process Protected Health Information (PHI) as defined under HIPAA - BooksNav does not offer Business Associate Agreements;
• Use the Service in any manner that violates applicable law or Intuit's QuickBooks Online terms of service.

3. Subscriptions and billing

• Plan. BooksNav is offered as a single Pro subscription with optional add-ons. Plan features, add-on availability, and prices are described on our pricing page and may be modified with prospective notice.
• Free trial. Every new subscription begins with a 30-day free trial. No payment details are required to start the trial, and no charge is made during the trial period - you simply sign up, connect your QuickBooks company, and use the full Pro plan for 30 days. You are under no obligation to continue when the trial ends.
• Paying after your trial (prepaid). To keep using BooksNav after the trial, you pay for your subscription in advance for the upcoming billing period. You have a grace period of seven (7) days after the trial ends to make your first payment; during the grace period your access continues. If you have not paid by the end of the grace period, your account moves to a limited read-only state (see below). Each subsequent period is likewise paid in advance.
• Billing. Paid subscriptions are billed on a monthly, pay-in-advance basis. Payment is processed by our payment provider, which handles payment processing and applicable taxes. BooksNav does not receive or store your raw payment card details.
• No automatic charge during the trial. Because the trial requires no payment method, nothing is charged automatically when it ends. Continuing the subscription is a deliberate act - you make a payment to keep access.
• Price changes. We reserve the right to change our prices at any time and for any future billing period without prior notice. Because billing is prepaid, a price change applies only to periods you have not yet paid for - you will always see the current price before you choose to pay, and making a payment confirms your acceptance of the price then in effect. A price change never affects a period you have already paid for.
• Refunds. Our refund policy is published separately at /refund-policy and is incorporated into this Agreement by reference. In summary: the 30-day trial is free and requires no payment method; if you pay to continue and change your mind, you may request a full refund of that first payment within seven (7) days; no pro-rated refunds on partial-period usage thereafter.
• Non-payment. Because the model is prepaid, your access simply lapses if a period is not paid for. After the 7-day grace period following the trial - or at the end of any paid period that you do not renew - your subscription moves to a limited read-only state and paid features become unavailable until you resubscribe. Your data and saved settings are preserved.

4. Your data

You retain all rights to the financial data and saved searches you bring into or create within the Service. BooksNav uses your data primarily to operate the Service: to sync your QuickBooks data, store it securely on your behalf, and surface it to you through the reporting features. We may also use aggregated and de-identified data, which cannot reasonably be used to identify you or your business, to improve the Service, benchmark performance, and analyze usage patterns. See our privacy policy for full details.

5. Service availability

We strive to keep BooksNav available and performant, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, upstream provider outages (Intuit, Clerk, Neon, Google Cloud, Paddle), or unforeseen technical issues. We are not liable for losses resulting from such interruptions.

6. Disclaimer of warranties

BOOKSNAV IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DATA WILL BE ACCURATE OR COMPLETE. USE OF BOOKSNAV IS AT YOUR SOLE RISK.

7. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

• OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF BOOKSNAV SHALL NOT EXCEED THE TOTAL FEES YOU PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM;
• IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full.

8. Termination

Either party may terminate this Agreement at any time. You may terminate by canceling your subscription and discontinuing use of the Service. We may terminate or suspend your access at any time, with or without notice, for any breach of this Agreement or for any other reason at our reasonable discretion. Upon termination, your license to use BooksNav ends immediately and you must cease all use of the Service. Sections 4, 6, 7, and 9 survive termination.

9. Governing law

This Agreement is governed by the laws of the jurisdiction in which BooksNav is established, without regard to conflict-of-law provisions.

10. Changes to these terms

We may update this Agreement from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email. Continued use of BooksNav after a change constitutes acceptance of the revised Agreement.

11. General

This Agreement constitutes the entire agreement between you and us regarding your use of BooksNav and supersedes any prior agreements on this subject. If any provision is found unenforceable, the remaining provisions remain in full effect. Our failure to enforce any right or provision does not constitute a waiver.

12. Contact

For questions about this Agreement, email contact@booksnav.com.